Refund policy
Returns & Exchanges
At Pup Star, each piece is thoughtfully prepared with care for your pup. For this reason, we do not accept returns, exchanges, or refunds.
We kindly recommend reviewing our size guide and measuring your pup’s neck before placing your order to ensure the perfect fit.
If your item arrives defective or you experience any issue, please don’t hesitate to contact us we’re always happy to help 🤍